Terms of use for HiveWatcher
These terms apply to the HiveWatcher app (Android, iPhone, Windows) and the HiveWatcher platform on hivewatcher.com, both made by BeeSensing (Voorburg, the Netherlands). By using the app or the platform you accept these terms. Last updated: 3 November 2026.
What HiveWatcher is
HiveWatcher helps growers follow pollination in their greenhouses. The platform shows measurements from BeeSensing nodes (HiveNode, BeeNode and ServerNode), alerts and reports. The app gives access to the platform and is used to set up and check those nodes.
The app itself is free. Use of the platform and the nodes is part of an agreement between your company and BeeSensing. If that agreement says something different from these terms, the agreement applies.
Your account
- Accounts are created by the HiveWatcher administrator of your company. The app has no sign-up.
- Keep your password to yourself and keep your phone locked: the app stores the site keys of your ServerNodes, which give access to your nodes.
- You are responsible for what is done with your account. Tell your administrator or info@beesensing.com straight away if you think someone else is using it.
Using HiveWatcher
- Use HiveWatcher only for your own company's greenhouses and nodes, and only as intended.
- Do not try to get into other companies' data, nodes or accounts, and do not disrupt, overload or reverse-engineer the service.
- Commands you give in HiveWatcher, such as opening or closing hive exits, are carried out by the nodes. Check that they fit your situation; you remain responsible for the care of your bee or bumblebee colonies and your crop.
Measurements and advice
HiveWatcher helps you keep an eye on pollination, but it does not replace your own checks in the greenhouse. Measurements, counts and alerts can be incomplete or late, for example when a node has no power or no connection. BeeSensing does not guarantee any pollination result or yield.
Availability
We work to keep HiveWatcher available and secure, but we cannot promise that it works without interruption. We may carry out maintenance and change or improve features. The Setup part of the app also works without internet; the platform needs an internet connection.
Data and privacy
The measurements from your company's nodes belong to your company. BeeSensing uses them to provide and improve the HiveWatcher service. How we handle personal data is explained in our privacy policy: www.beesensing.com/en/privacy. How to have your account deleted: www.beesensing.com/delete-account.
Intellectual property
The app, the platform, the firmware of the nodes and the brands HiveWatcher and BeeSensing belong to BeeSensing. You get the right to use them for as long as you may use HiveWatcher, and only for the purpose described here.
Liability
As far as the law allows, BeeSensing is not liable for indirect damage, such as lost crop, lost yield, lost profit or loss of colonies, caused by using or not being able to use HiveWatcher. Our liability is in any case limited to the amount your company paid BeeSensing for HiveWatcher in the 12 months before the damage. These limits do not apply to damage caused by our intent or gross negligence.
Ending use
You can stop using the app at any time by signing out and removing it. Your administrator or BeeSensing can close your account, for example when you leave the company or break these terms. What happens to your data then is described on the delete account page.
Changes
We may change these terms. We will publish the new version on this page and, for important changes, let your company know in advance.
Law and disputes
Dutch law applies to these terms. Disputes go to the competent court in The Hague, unless the law requires otherwise.
Contact
BeeSensing, Voorburg, the Netherlands · info@beesensing.com